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Oracle EBS Support Services
Overview

Why Choose Us for Oracle EBS Support?
- Certified Oracle consultants with deep experience across EBS modules and industries.
- End-to-end coverage — functional, technical, DBA, performance tuning, patching, and integrations.
- Flexible support models — on-demand, dedicated, or managed services to fit your budget and needs.
- 24x7 global support ensuring business continuity.
- Compliance & security assurance through timely patches, audits, and role-based access.
- Continuous improvement — periodic health checks, performance optimization, and roadmap advisory.
Our Support Services
Functional Support
Day-to-day Oracle EBS assistance across Finance, HR, SCM, Projects, and Manufacturing with issue resolution, new functionality enablement, and process optimization.
Technical Support
Customizations, extensions, workflows, reports (RICE), API/integration support, and Oracle Forms/Reports enhancements.
Database & Application Administration (DBA)
Installation, cloning, patching, upgrades, performance tuning, troubleshooting, backup, recovery, and disaster recovery planning.
Upgrade & Patch Management
Applying Oracle patches, rollups, and security updates with version upgrade support and thorough testing before deployment.
Monitoring & Preventive Maintenance
Proactive system monitoring, capacity planning, performance optimization, health checks, and periodic audits.
User Training & Knowledge Transfer
User support, refresher training, documentation, and step-by-step guides to enable self-sufficiency.
Business Benefits
Benefit | What It Means for You |
---|---|
Higher Availability | Minimize downtime and keep critical processes running. |
Reduced Costs | Optimize support costs vs. in-house teams. |
Faster Issue Resolution | 24x7 expert support reduces business disruption. |
Improved Performance | System tuning ensures speed and reliability. |
Future-Readiness | Stay compliant with Oracle updates and regulatory needs. |
Peace of Mind | Proactive monitoring, backups, and disaster recovery. |